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The following payment methods are accepted on g-chiyo.com. Choose from these options using the dropdown menu on the Payment Options page during checkout.
We will process your order as soon as the check clears your bank account, which usually takes 5-7 business days.
Pleased send to:
Knife House Hara Co., Ltd.
292-2 Osugi Seki-city Gifu JAPAN zip 501-3922
We will provide you with our banking information after the order.
Note: The wire transfer fees are the responsibility of the customer.
We ship around the world! We generally offer one service for international shipping - Express Mail Service. Express Mail Service is traceable and costs $40.00, normally arriving in 5-7 business days via your local postal service. We find this service to be very quick, affordable and secure.
Express Mail Service (EMS) - Japan Post - Track and Trace
*Heavy or large items may require additional shipping charges. We will email you with the rate for your approval, before we charge or ship your these package.
You may return items within 5 days from delivery date if items damaged. Will be replaced with new items. For return or exchange by customer reasons is not accepted.
Please send your return and exchange to:
Knife House Hara Co., Ltd.
292-2 Osugi Seki-city Gifu JAPAN zip 501-3922
Shopping at Gallery CHIYO is safe - we guarantee that every transaction you make here will be safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. After you place your order, all credit card information is deleted from our system.
We do not sell, trade, or rent your Personally Identifiable Information to others. Ever.
Learn more about how Gallery CHIYO protects your privacy by reading our Privacy Policy.